Flux Auto-Responder
The Client
A fast-growing digital marketing and advertising agency with a high volume of incoming email traffic from both clients and new leads.
The Challenge
The agency was struggling with **email overload**. Manually sorting inquiries led to slow response times, missed opportunities, and significant time wasted on administrative tasks.
How we solved it?
We implemented an intelligent workflow that acts as a digital gatekeeper for the agency’s primary inboxes. Using **n8n** and an intelligent **AI**, the workflow now automatically analyzes, categorizes, and prioritizes every incoming email to ensure the right message gets to the right person, instantly.
The workflow we built:
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AI Analysis
The AI reads the email’s content to determine its intent, such as `Sales Inquiry`, `Support Request`, or `Partnership Opportunity`.
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Automated Triage
Based on the AI’s analysis, the workflow sends urgent emails to the correct team’s inbox and flags them for immediate attention.
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Instant Responses
For common questions, the workflow automatically drafts and sends a personalized, professional reply, confirming receipt and providing helpful information.
The Results
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75% Reduction in Email Sorting Time
The sales and support teams saved an average of 15 hours per week on manual email management.
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Near-Instant Response Times
The automatic responses ensured that every new lead or client received a reply within minutes, not hours.
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Improved Client Satisfaction
By correctly routing and prioritizing support tickets, the agency’s average ticket resolution time was cut in half, leading to a noticeable increase in client satisfaction scores.
Ready to automate your communication?
Contact us to streamline your inbox and save hours of manual work.